Good To Know

 

Making a Reservation:

  • Guests can reserve online by clicking here, by calling 831-649-0908 or emailing us directly [email protected]
  • The reservation office is open from 8:00 am to 5:00 pm PST, Monday through Friday
  • During certain times of the year, we allow guests to reserve as few as three guestrooms yet receive exclusive access to the entire estate
  • During the high season, holidays and special events, guests must reserve the entire estate (five guestrooms)
  • There is a four night minimum for most days; holidays typically have a five night minimum

 

Advance Deposit and Cancellation Policy:

  • All holiday reservations/bookings/deposits are non-refundable. This includes Thanksgiving, Christmas, New Year's and Easter week
  • There is a 45-day cancellation policy. If cancelled 45 days out there is no charge. If cancelled within 45 to 30 days of arrival, guests forfeit 50% of the stay value. If cancelled within 30 days of arrival, guests forfeit the entire amount
  • A deposit of 50% of the total amount due is required at the time of reservation; the remaining 50% is due 45 days before arrival. If booked within 45 days of the arrival date, the entire amount will be charged
  • When booking online, guests can opt to purchase trip insurance through a third party vendor. By doing this, the insurance company will cover any cancellation fees incurred as per their terms of agreement. We advise you to purchase trip insurance

 

Forms of Payment:

  • Casa de Las Palapas accepts all major credit cards including Visa, Mastercard, American Express, Discover and Diners Club.
  • A personal check or money order may also be mailed to: Casa de Las Palapas, 1958 S. Parfet Drive, Lakewood, CO 80227
  • When on-site, guests can pay the chef for actual food costs with US dollars and/or pesos

 

Children at Casa de Las Palapas:

  • Children are enthusiastically welcome to stay at Casa de Las Palapas and they will enjoy the variety of fun activities
  • Please note that there are many levels and steps to the estate which can present a challenge for little children. The pool is not attended and is immediately accessible on the Pool Terrace and is adjacent to Guestrooms Four and Five
  • We feel that parents know their children best and will know if the property is suitable for their temperament and age; please call with any questions

 

Accessibility:

  • Casa de Las Palapas is not accessible for individuals requiring wheelchair clearance.

 

Smoking

  • Smoking is discouraged at Casa de Las Palapas due to the thatched roof palapa construction. If one must smoke, it must be at a safe distance from the Palapas

 

Rates

During peak times, all five guestrooms must be reserved. During other times of the year guests are welcome to reserve as few as three guestrooms (maximum six people) at a time while still having exclusive use of the entire property (vacant rooms will be locked and not usable).

 

Peak Season: Christmas/New Years  (December 17 to January 7)

  • $1650 per night: All five guestrooms (up to 10 guests)
  • Entire villa must be reserved during peak season
  • Five night minimum, five guestroom minimum
  • 60 day cancellation and prepayment

 

Regular High Season (October 28 to May 5)

  • $925 per night: Three guestrooms (up to six guests)*
  • $1150 per night: Four guestrooms (up to eight guests)*
  • $1300 per night: All five guestrooms (up to 10 guests)
  • Three night minimum, Three guestroom minimum

 

Low Season (May 6 to October 27): Save 40% Off Regular Rates!

  • $555 per night: Three guestrooms (up to six guests)*
  • $690 per night: Four guestrooms (up to eight guests)*
  • $780 per night: All five guestrooms (up to 10 guests)
  • 40% off regular rates ($375 to $780 reflects the 40% discount off of regular rates)
  • Three night minimum, two guestroom minimum

*When booking three to four guestrooms, guests may select their rooms upon arrival. Vacant rooms will be locked and not available during the stay.

 

 

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